Zoey Status

All Systems Operational

About This Site

Welcome to Zoey's home for the latest updates on the status of our infrastructure. Subscriber to this page to receive updates as soon as incidents occur.

Zoey Global Connectivity Operational

Zoey Control Panel Operational

Zoey Support Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Nov 13, 2018

No incidents reported today.

Nov 12, 2018

No incidents reported.

Nov 11, 2018

No incidents reported.

Nov 10, 2018

No incidents reported.

Nov 9, 2018

No incidents reported.

Nov 8, 2018

No incidents reported.

Nov 7, 2018

No incidents reported.

Nov 6, 2018

No incidents reported.

Nov 5, 2018

No incidents reported.

Nov 4, 2018

No incidents reported.

Nov 3, 2018

No incidents reported.

Nov 2, 2018

No incidents reported.

Nov 1, 2018

No incidents reported.

Oct 31, 2018

[Avoidable] Scheduled Outage

Completed - Routing through the old network has fully been restored including all secure certificates. At this time if you have not updated your DNS, Zoey will automatically forward your traffic to the new network but this routing will stop December 15, 2018. We suggest you update your DNS as soon as possible, which you can learn more at https://bit.ly/2zeqMMI. We thank you for your patience as the work took longer than expected. If you have any issues please open a support ticket at https://support.zoey.com.
Oct 31, 15:49 EDT

Verifying - At this time connectivity using the old network routing has been re-established. You may receive a Secure Connection error for the next few hours as our team continues to work through the final steps in resolving this issue. We apologize for the extended duration of the outage and encourage you to update your DNS settings as soon as possible. This routing will be available until December 15, 2018. Should you have any issues, please open a ticket with our support team.
Oct 31, 15:01 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 31, 10:01 EDT

Scheduled - *** This outage is completely avoidable ***

For those who have not updated their domain settings, there will be an outage tomorrow as we work to wind down our former network. This outage can be avoided by updating the DNS settings today: Please see https://bit.ly/2zeqMMI for instructions on how to avoid it

We expect this outage to last for approximately two hours but if you update your DNS settings to the new values, this will not impact you in any way.
Oct 30, 17:27 EDT

Oct 30, 2018

No incidents reported.