Reboot of server infrastructure

Incident Report for Zoey

Resolved

This incident has been resolved.
Posted Oct 27, 2018 - 15:48 EDT

Update

All stores are now back online. If you have any issues please open a ticket with our support team at https://support.zoey.com
Posted Oct 27, 2018 - 15:48 EDT

Monitoring

Stores are now coming back online and should be accessible over the next few minutes as connections are resumed. Thank you for your patience.
Posted Oct 27, 2018 - 15:43 EDT

Identified

To complete some of the ongoing work relating to our new infrastructure, a mandatory reboot of certain services is needed. We expect this reboot to last 10 minutes and will keep you updated here. You may be unable to access your site during this brief window of time. Thank you for your patience.
Posted Oct 27, 2018 - 15:36 EDT
This incident affected: Zoey Global Connectivity.